hot air balloon FAQ's

Flight time varies upon location, wind speed, and direction. However, we do aim for about 45 minutes to and hour.

You should allow 3 to 4 hours for the entire experience, which includes driving to the launch site, the flight, driving back to the launch site and the post flight celebration.

Please dress for an outdoor adventure.  Wear comfortable loose fitting clothing.  Dress in layers with long pants preferably.  Bring a hat or sunglasses. Wear comfortable closed-toed flat shoes (preferably sneakers).   If you are standing near our burners it is similar to standing near a fireplace.  So ultimately, the coldest thing is going to be your toes!  

Flight times vary throughout the season based on sunrise/sunset times.  For the most up-to-date meet times, please give our office a call at (480) 593-1023.

If the flight is delayed or cancelled due to inclement weather, we will contact you to reschedule or refund you if you cannot reschedule.

The minimum age to fly is 5.  While there are no age maximums, there are no seats in the basket, so passengers must be able to stand for the entire flight unassisted.  If you are concerned about physical limitations, we always recommend checking with your doctor before booking your flight.

Unfortunately, we cannot allow pregnant women to fly.

This is a case-by-case basis.  We highly recommend consulting a doctor before participating on a hot air balloon ride.  Balloons do not have shocks or landing gear.  You will be required to support yourself during the flight and at landing.  Landings typically have a little jolt.

You will put your foot into a slot in the side of the basket and swing your legs over the top, and then into the basket.  There is no graceful way to do it but don’t worry, our  crew and step stools are always available to help!

Flying in New Mexico allows the pilot multiple launch/landing locations.  He will study the wind conditions and pick the best location to launch.  The typical Albuquerque winds flow down river first thing in the morning, so it's normal to travel 3-5 miles from our launch area.

Our balloons accommodate between 2-12 people.

The pilot steers the balloon by moving it to different altitudes to get different wind patterns, so the altitude of the balloon will vary throughout the flight.

After landing, we provide a celebratory toast with complimentary champagne.

Like all service providers, a gratuity is always appreciated.  A typical tip would be 15-20% of the total price.